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The original item was published from 2/5/2014 12:52:46 PM to 2/13/2014 12:05:00 AM.

News Flash

City of Destin

Posted on: February 5, 2014

[ARCHIVED] BBB® Serving Northwest Florida Warns of “One Ring” Phone Scam

The “One Ring” phone scam is being reported across the United States. Better Business Bureau serving Northwest Florida is alerting the public to this simple—yet extremely effective—ploy that can result in unauthorized charges on wireless statements.

Automated dialers blast thousands of random calls to mobile numbers that are gleaned from public listings or obtained from black market dealers—who hustle “sucker lists”—but disconnect after one ring. The scammers count on call recipients to notice the missed calls in call logs and return them out of curiosity.

However, return calls are often directed to expensive international hotlines that can charge upwards of $19.95 to connect plus additional costs per minute. Charges typically appear on month-end statements as “premium services”.

Consumers and businesses report calls from several different area codes:

- Dominican Republic—809
- Jamaica—876
- British Virgin Islands—284
- Grenada—473

The illegal process of sneaking unapproved charges onto phone bills is referred to as “cramming” by the Federal Trade Commission, and is one of the most common consumer complaints in America.

While it is unlikely that recipients will be billed for accepting incoming calls, wireless carriers assume that users accept charges by voluntarily returning calls. BBB recommends the following:

- Never return calls to unfamiliar foreign numbers.
- Regularly check wireless statements and immediately report discrepancies.
- Add phone numbers to the National Do Not Call Registry and report violations.

For more information on the latest scams, visit BBB’s Scam Stopper.

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