COMPASS FAQs
- How do I create an account with COMPASS?
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To create your account, please register here: https://cityofdestinfl-energovweb.tylerhost.net/apps/selfservice#/register
- How will notifications be sent to me from COMPASS?
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Emails from COMPASS will come from our partner's email, svc.CSSSMTP@tylerhost.net. You can also log in to your account via www.cityofdestin.com/compass to view your information.
- What if I am locked out of my account?
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- Staff is unable to unlock your account. However, you will only be locked out temporarily. Please wait 5 minutes and try again.
- If you are still unable to sign in after 5 minutes, make sure you are using your correct username (it may be different than your email). If you have forgotten your username, recover it at: https://cityofdestinfl-energovweb.tylerhost.net/apps/selfservice#/forgotUsername
- If you still experience problems after recovering your username, please try resetting your password at: https://cityofdestinfl-energovweb.tylerhost.net/apps/selfservice#/forgetPassword
- If you receive an error message after resetting your password, but the system does not prompt you to try again, please try signing in with the new password.
- If you still experience problems after trying these steps, please contact us at 850-654-1119.
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